Posts tagged with 'theft'

A cold night

  • Posted on November 20, 2008 at 6:43 pm

Walking out of work Monday night I was greeted with the first snow of the season.  The campus looked beautiful as the snow sparkled in the street lights.  Snow and glass sparkled on the driver side back seat as I opened the door to toss in my bags.  Until that moment my fascination with the falling snow had distracted me from the biting cold midway winds.   The lengthy call to the police was futile as they first chastised me for using 911 instead of 311 and then the person from 311 hide laughter at the idea that someone would actually come out to collect evidence.   The bitter winds were an added irritation to the police call as I had to rummage through my car to discover what was missing.  Thankfully the thief seemed to miss the more important items like 2 pair of expensive sunglasses going instead for the change tray and the 24 pack of bottled water that was in my trunk.  (Yes, I really said bottled water. I guess hard working criminals need to keep hydrated.)  The change tray, unfortunately, included a pair of gold earrings.  At first I had thought that he managed to snag more items like my registration/insurance info and the glasses but later found that he just moved a ton of things around in what I guess was a hunt for my iPod (located safely on my person) that the car charger belonged to.  The thief also managed to leave behind his tools and roll of tape so I would guess that he didn’t have the successful heist he anticipated.  The drive home was especially frigid driving on the highway since I was not able to close the window.  Being the beginning of the snowy season, I also didn’t have earmuffs, scarves, or mittens the whole night.

Jewelry Armoire

  • Posted on April 21, 2007 at 6:47 pm

My jewelry armoire was delivered today from Wicks. It was a surprise because I never got the message that the item was in stock and I never spoke with anyone to confirm that I would be available today for delivery. About an hour before the armoire arrived I got a confirmation call (which I didn’t answer) saying they would be there at 12:30. I had been waiting on my parents to arrive in town today so I was waiting at home anyway. I noticed the missed message around 12:15, so when they showed up on my door fifteen minutes later I was not completely caught off guard. I feel lucky that I was here and despite it being a surprise delivery I am pretty happy that it came. I will finally have a chance to organize all of the jewelry I have collected in a myriad of small boxes. I have been pretty happy with Wicks. Both my couch and chair have been great and so comfortable.

On a side note, I receive mail from my credit card company that the situation with Jennifer Convertibles is resolved. Now I don’t have to worry about them un-refunding my couch to my credit card.

Things have been busy

  • Posted on April 17, 2007 at 6:44 pm

Between the stolen car, the couch, 2 bad eBay auctions, and work I have been a “little” busy this past month. I don’t have much more time right now but I wanted to toss out some updates on how things are going.

The Couch

After giving me back my money, I never heard anything else about the situation from my credit card. Dio and I bought a different couch from Wick’s Furniture after checking them out with the Better Business Bureau. Ordered it on Tuesday April 3rd and it was delivered on Saturday April 7th. It is a 3 piece sectional that is huge, soft, and red. The day it was delivered we went out and rented movies. There is so much space that both of us can layout completely without bothering the other. We also picked up a big round cream colored chair for me to sit on and work at my computer. Dio also bought me a large jewelry armoire but it is on back order.

Lunch Talk #2

This talk went even better than the first. Last time we planned on 100 and 250 people attended. This time I didn’t take any chances, I planned on food for 300 people, room capacity. We had more than 325 people show up and those beyond the 325 we had to turn away for fire code. Five minutes before the talk started we tore down the food tables and replaced them with the extra 25 chairs. Without removing those tables there would not have been space for the extra 25. Beyond the popularity shown by attendance, I have also been getting pats on the back that “this is the lunch speaker series that is setting the standards for everyone else.” Our donors at the center are happy too. Unfortunately, our event sponsor became sick and was not able to attend this event as he had been planning.

Office Assistants

I have been working way too many hours for the past two months so my boss approved letting me get some office assistants. I get to hire two undergraduate students for 10-15 hours per week. I found one and she is doing a great job. The search for the other one has been less than productive. Fifty applications later and I wonder about the intelligence of the students at my alma mater. Granted the last quarter of school is the absolute worst time to find a skilled worker who does not already have a job.

Office Assistant Interviews

My last interview was with a “beauty pageant contestant.” I don’t think she gave an answer without first flipping her hair and then feeding me some line that she thought I wanted to hear which typically conflicted with something she earlier stated. My favorite line was that she wanted to hold a position that kept her moving and doing something different all the time. This statement was followed by “but I can also sit still and just do data entry and file paperwork all day long.” Those ideas just don’t agree with one another. She was also very persistent in telling me she was from Ohio. I am not mocking Ohio, but coming from the Midwest myself, there is not as much interesting about it as she made there out to be. I asked her to tell me about herself and every other line included “in Ohio.” I told her the potential existed to continue this position through the summer (the very position she was interviewing for) and she told me she would rather go back to Ohio. So I will let her go back to Ohio and I will be interviewing three more people this week. I am hoping these go better than the last five interviews.

I hit a new level of crazy

While working 50-60 hours a week this past two months, I decided that it would be a good idea for me to apply for an MBA. So I am filling out my application form, rounding up my letters of recommendation, and trying to write compelling essays that will differentiate me from every other applicant. So far I have two really solid people willing to write my letters and I have three out of the five essays done. Part of my benefits includes half tuition (since I work at a University) and I thought getting an MBA would be a great way to develop contacts that will aid the center. I am hoping that my work will pick up the other half of the cost because it would be an amazing asset to the center since most of the donors are alumni and I would become part of their network.

I attended an informational meeting and I was definitely noticed. Now whether it is a good thing is another matter. This past week I have been suffering from allergies with all of the coughing, sneezing, sore throat, watery eyes, you name it symptoms. While sitting in the middle of the front row of a room of more than one hundred people, all watching the MBA presentation, I had a coughing fit. I had to stand up and walk out because I could not catch my breath. I was met outside by no less than five people all checking on my welfare. So as any good entrepreneur I took the opportunity to introduce myself, give them a business card, and invite them to the next event my center was hosting. Since I also work for the University I am applying to there was instantly the “oh I know you” or “one of us” remark. I know it was the smoothest means I have ever used to get myself noticed but I did get noticed. I am still not sure if this was a good thing though.

Party

I threw a party for Dio’s co-workers on Saturday. It seemed to go well. I had way too much food and drink and tons are left over sitting around messing with my diet. The party consisted of drinking, playing the Wii, and playing DDR. For those people completely out of the gaming loop, the Wii is the new Nintendo gaming system where the remote senses movement so you play computer tennis by “playing tennis” and DDR is a game called Dance Dance Revolution where you step in time to the beats on the screen. I have never seen Dio play DDR for more than an hour straight but everyone wanted to play him rather than each other. Dio is quite good and a lot of fun to watch but he looked like he was about to drop after playing for so long.

Dio’s new toy

We are going to Hawaii and Dio wanted to buy a video camera to record the event. This week the video camera Dio has been waiting for finally came out. The camera is the first high definition digital camcorder to shoot in 1080p. He has been playing with his new toy and has some great footage of his parents. When he gets the video editing software from New Egg I am looking forward to having some embarrassing videos of my in-laws to share. He wants to practice working with the so we can get some great videos of Hawaii.

WARNING! Jennifer Convertibles stole my money.

  • Posted on March 17, 2007 at 6:44 pm

So besides the fun with the stolen car I have been dealing with a bunk couch delivery. I ordered a couch back on January 13, 2007. I was told it would be about a month before they delivered it but I would have it by the end of February with no issue. I still do not have a couch and the store I ordered from is out of business.

I wait patiently anticipating where to place my couch but then mid-February comes and I can’t get through to them on the phone number given on my receipt. The phone rings and no one or no answering machine answers. I get kind of worried so on February 16, 2007 I contact their website (http://www.jenniferfurniture.com/) and find “Customer Care.” There is no contact information just a form you can fill out so they can email you. After filling out the form they let you know it will take a week to get back to you. This was not a reassuring thing in the least but on February 22, 2007 I finally get a reply:


Good afternoon,

I have forwarded your email to the appropriate person and showroom responsible for the issues you are experiencing. They should be contacting you within 24-48 hours, if you do not hear from them, please notify me.

Thank you for contacting Jennifer Convertibles.

_____________________________

Teresa Dilone

tdilone@jenniferfurniture.com

Customer Claims Rep.

Jennifer Convertibles Inc.

I get a phone call informing me that my couch will be delivered on February 27, 2007. On February 26, 2007 I get a confirmation call telling me to expect them to arrive between 9am and 1pm the next day. I wait with great anticipation for the couch. All my furniture has been pushed aside and the house torn up to make space for them to move in the couch. 1:30 rolls around and no one has come so I make a call to find out what the delay is. The reply was well it is an all day delivery and I can’t contact the delivery people. So I hang up and wait.

When 4:30 rolls around I call again. It is almost the end of the work day and I wanted to know if they really were going to be there by 5pm. This time he informs me that all day delivery means that I have to wait until 9pm. So at this point I really don’t think that the couch is coming but I still stay home all night and wait. At 9pm I am terribly disappointed and rather pissed. I asked him politely twice to contact the delivery company and he just told me to wait all day.

Around noon the next day I call the store to let them know that I did not receive my couch and to express my displeasure and unhappiness about spending an entire day waiting for a couch that did not arrive. I informed him that my Birthday was coming up this weekend and I will be having company and I was supposed to have my couch by then. I asked him how he was going to fix things. Ryan informed me that he would call me within two hours to let me know what happened and to take care of things.

Two Days Pass

It is now Friday. I call the store again. I would have called on Thursday but I had the big lunch talk at work and was rather busy. This made missing work on Tuesday and not getting my couch that much worse. I get Ryan on the phone again. He makes a lame excuse that he did not call me back because he didn’t hear anything on Wednesday from the delivery company. However, he explained that he got an email from them yesterday and began explaining to me what happened. Well, they seem to have taken you off the delivery list for Tuesday without telling us that they were doing that.

At this point I am fairly mad but politely point out that it is afternoon on Friday and he had all morning to call me since he was off yesterday and that even if he did not know anything on Wednesday he could have done me the courtesy to call and tell me as much. I then reiterated that I had a company on Saturday for my birthday and was he going to be able to make this up to me and deliver the couch by noon on Saturday. Ryan tells me that the delivery calendar was full already and that he could not schedule me then. I reiterated how unhappy I was with the situation and asked him what he was going to do to fix this. He informed me that he would call to schedule my delivery on March 10, 2007. He told me he would call me back for sure this time in just a bit to confirm.

When he actually does call back that day he tells me that he cannot have my couch delivered that day and they will not be able to schedule the couch delivery until March 24, 2007. I told him that this was unacceptable as it was more than a month later than promised. I asked him for the phone number of the delivery company that I wanted to speak with them directly. He said that they do not answer their phone and the only way to reach them is to email them. He refused to give me the email address making up BS excuses like it will take days before they answer. WHY would you ever do business with a company that will not answer a phone and takes days to answer? I guess this doesn’t matter to such a shady company like Jennifer Convertibles.

After some more discussion and constant references to I will have to ask my manager, I just flat out told him I would be happy to ask the manager directly. Please transfer me to him. Instead I was given a phone number, no name, and an extension. Of course when I call it no one answers. I leave a message with my name number and a request to have my call returned. To this day no one has returned that call.

I hang up and start typing away in gtalk to Dio. Dio begins to link me to other people who have had bad experiences with Jennifer Convertibles. Below are some links to some of the things he found on a quick search. Unfortunately, this was after we ordered and paid In Full for a couch from them. The horror stories and law suits convince me that I should give up getting my couch and just try to get my money back.

http://www.realestateabc.com/insights/jenniferfurniture.html

http://www.consumeraffairs.com/furniture/jennifer_deliv.html

I call Ryan on the phone and inform him that I was unable to reach his boss. That my husband and I spoke and we wanted all of our money back with no deductions for restocking and cancellation fees since they have failed to deliver my couch. He agreed and confirmed the credit card information in order to make the refund. Before I hung up, he informed me that it would be run through today but would take a day to clear.

After a week of checking my credit card account, I know that he is not refunding my money. On Saturday we drive out to the store to take care of things. When we arrive the store looks like this:

JC1JC2
JC3

It is out of business. I relax a little because at this point I am certain the credit card will have no issues refunding my money. No arguments to be had with them over why was I not given my money; no more BS. I take some pictures on my new phone and Dio and I have a nice lunch followed by a trip to a gaming store. I kind of feel lucky they went out of business after the horror stories I read about waiting for months, finally getting the furniture, and it being broken.

I called the credit card company on Monday and filed dispute claims. My money was back in my account in a few hours. They informed me that given the circumstances this should be a fairly straightforward since I had the pictures and a call time line.

Hopefully, this will help someone else avoid the hassles that I have been through.

They found it!?!?!?!?!

  • Posted on March 14, 2007 at 6:44 pm

So last Friday morning at 7:10 Dio answers the phone and it is the police letting us know that they found the car and “its drivable come get it.”

The worst of all possibilities flood through my thoughts as we drive to the location described. They told us nothing about the car before getting there and they were about as helpful when we got there. The officer waiting to meet us could have been a parrot for as much as I heard him say, “I am not the one who found the car, I don’t know anything about what happened.” My only real clues are a parking ticket, which is faded to the point of being illegible in many parts, and some oil pen writing on my window.

What my car looks like (dum dum DUUUUMM):

It looks like nothing happened. The stuff is inside, no damage to the steering column, and least of all it doesn’t look like it was crashed horribly.

On Monday I take it in to the shop and I am not so lucky as to have the mechanic find nothing wrong. However, at about $500 it is still less than my deductible so I guess I will just eat the cost. At least I don’t have to pay the parking tickets.

Now the only nagging thing left is “How did my car get from where I parked it to where it was ticketed” There is still no official report from the cops as to what happened to the car between Tues and Thurs at 11:30 when it was towed. I have heard lots of theories.

Theory 1

I parked illegally and got towed by the cops. Not really a possibility because they do not have a record of towing me and they deny this. Plus I was legally parked.

Theory 2

I was moved because I was in a snow route. This is the most retarded of all. There was no snow that day.

Theory 3

I was towed by a private company trying to get to another car and while I was supposed to be put back, they were just dicks and left me parked elsewhere illegally. While they are required to tell the police they moved me, they just didn’t bother. This has some real possibilities.

Theory 4

I was picked up by the chop shop and dropped a few blocks away to see if on-star or a lojack would alert the authorities to the cars location. I like this theory but I don’t have any proof that it is true.

There are others but if I list them all I begin to sound like a conspiracy theorist. I mean really, “the cops moved my car to an illegal parking place just so they can ticket and tow me.” I couldn’t believe that people were coming up with theories like that one.

My car was stolen

  • Posted on March 7, 2007 at 5:44 pm

I parked my car around 8:30 on the campus of the university that I work at and came back around 4:45 to find that it was not there. Of course, you have the brief thought “Did I not park it here today?” but that is quickly dismissed by the fact that you carried several dozen baked goods into work from your car and you are quite sure that is how far you had to walk. So I call Dio and can’t reach him. Then I call my Dad. I wanted to hear something reassuring like “it is likely to just have been towed.” Instead I hear “look around for tow signs if there aren’t any you should call the police.” I knew there was no tow signs because I have parked there most of the last year. I knew I had to call the police.

So I call the cops and let them know “My car is not where I left it this morning.” I am glad the cop found this amusing because he gave a short chuckle when he told me he would see if my car had been towed. It was the kind of chuckle that told me he thought it was stolen too but he knew that I was hoping it was towed and I had a nice big fine coming to me. Of course he verbally confirms to me “We don’t have your car. Your car was stolen.” After about thirty minutes of filing a report and I hung up with the report number and the advice I can call every two days to check.

My day only gets worse, I get a hold of Dio and he takes a train to meet me. For those of you not guessing this already, we only have one car. I head back to my office so that I can call my insurance. I answer another half hour list of questions and am informed that I get a rental car. This was a bright side. I hang up and wait for the rental car company to call me (as the insurance people are setting this up).

The rental place calls after 10-15 minutes. I hear “This is Jordan from enterprise, is this Philomela?” “Yes this is Philomela.. .” I get disconnected. No matter what T-mobile says I get my calls dropped all the time. He does not call back. So 20 min later I recall my insurance who says they will take with Enterprise again and to wait for the call. No call ever comes and 45 minutes later Dio and I walk to the train.

For brevity the train is 30 minutes late and we barely catch the connecting train home. Mind you we were torn between getting food and then catching a train or just getting home and this would have been enough time to eat. When I finally got home it was almost ten before I started making food.

I have to wait 3o days before my insurance will take action about my car. I expect I will be getting a new car in 30 days and a new cell phone company much sooner. Bye Bye T-mobile you have sucked for the last time.

Last little bit of humor here. My car is almost exactly a year old. I bought a car last year (within days of today) because Dio’s bike was stolen and we decided that it was time to get a car rather than replacing the bike and all of the racks and such we needed for groceries. So if my bike gets stolen and I get a new car, what do I get if my car gets stolen?

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